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ESE Website Customer Satisfaction Survey

Please help us help you on our website.

1. What are your main reasons for visiting this web site?
(Check all that apply)

Just visiting/browsingPart of my job
Research/HomeworkMoving to Massachusetts and need information on schools
Need to submit data or download formsNeed Licensure information or help
Learn about schools and programs for my childView MCAS test results
Learn about MCAS test questionsTake the MCAS question of the day
MassONEContacting Department Staff
Other

2. How do you access information on this web site?
(Check all that apply)

I use the DOE search boxI use an external search engine (Yahoo, Google, etc.)
I use the Select Program Area Dropdown MenuI bookmark the pages I access the most
Trial and errorI follow links off the homepage
I subscribe to RSS feedsI type a specific URL address
No experience with this site

3. Based on your experience with this web site, how would you rate the ease of finding information?

4. How likely are you to use this web site to access information on the following topics?

Topics	Level of Interest:
Student Assessment, (MCAS)	Very likelySomewhat likelyFairly unlikelyUnlikely
School Governance, Laws and Regulations	Very likelySomewhat likelyFairly unlikelyUnlikely
Special Education	Very likelySomewhat likelyFairly unlikelyUnlikely
School Services	Very likelySomewhat likelyFairly unlikelyUnlikely
Curriculum and Standards	Very likelySomewhat likelyFairly unlikelyUnlikely
Education Policy	Very likelySomewhat likelyFairly unlikelyUnlikely
Grant Information	Very likelySomewhat likelyFairly unlikelyUnlikely
Contacting the Department	Very likelySomewhat likelyFairly unlikelyUnlikely
News and Events	Very likelySomewhat likelyFairly unlikelyUnlikely
Employment Opportunities	Very likelySomewhat likelyFairly unlikelyUnlikely
School Data and Information	Very likelySomewhat likelyFairly unlikelyUnlikely
Licensure and Educator Testing	Very likelySomewhat likelyFairly unlikelyUnlikely
Classroom Tools and Aids	Very likelySomewhat likelyFairly unlikelyUnlikely
MassONE	Very likelySomewhat likelyFairly unlikelyUnlikely

5. How often do you use the following features?

Features	Frequency of use:
RSS Feeds	Use regularlyUse sometimesNever useNever heard of it
MCAS Question of the Day	Use regularlyUse sometimesNever useNever heard of it
MCAS Test Item Search	Use regularlyUse sometimesNever useNever heard of it
Frameworks Search	Use regularlyUse sometimesNever useNever heard of it
Select Program Area Menu	Use regularlyUse sometimesNever useNever heard of it
Email this link	Use regularlyUse sometimesNever useNever heard of it
Print View	Use regularlyUse sometimesNever useNever heard of it
Print to PDF	Use regularlyUse sometimesNever useNever heard of it
Events Calendar	Use regularlyUse sometimesNever useNever heard of it
ESE Search	Use regularlyUse sometimesNever useNever heard of it
Filter ESE search results by date or file type	Use regularlyUse sometimesNever useNever heard of it
KidArt Gallery	Use regularlyUse sometimesNever useNever heard of it
ESE Staff Directory	Use regularlyUse sometimesNever useNever heard of it
Registration Form for Conference and Workshops	Use regularlyUse sometimesNever useNever heard of it
ABE and ESOL Directory	Use regularlyUse sometimesNever useNever heard of it
School and District Data Reports	Use regularlyUse sometimesNever useNever heard of it

6. Please select your overall satisfaction with this website.

7. Which of the following best describes you?

8. How often do you visit this Web site?

9. Do you use any of these assistive technology tools?
(Check all that apply)

Screen Reader such as JAWS or WindowEyesScreen Enlarger/Magnifier
Braille EmbosserRefreshable Braille Display
Plain Text BrowserAlternative Keyboard
Voice Recognition SoftwareText-to-speech software

10. In your opinion, what could we do to improve the site?
(300 character limit)

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